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Privacy policy

Updated on June 6, 2022

This Privacy Policy informs you of your privacy rights and the ways in which the law guards them while describing our policies and practices regarding the collecting, use, and sharing of your information when you use the Service.

We use your Personal Data to deliver and enhance the Service. If you use the Service, you consent to the collection and use of your information in line with this Privacy Policy.

Interpretation and Definitions

The following circumstances establish the meanings of words whose first letter is capitalized.

The definitions that follow are the same whether they are written in single or plural.

For the purposes of these Terms and Conditions:

You refers to the person accessing or using the service, or, as appropriate, the Company or other legal organization acting on their behalf.

The Company (referred to as "the Company", "We", "Us" in this Agreement) refers to Hello & Co Inc, 62 Church Street, Edmundston, NB, E3V 1J4.

Affiliate refers to entities that control, are controlled by, or have a common control with a party. To be considered in "control" requires owning at least 50% of the shares, interests, or other securities with voting rights for the appointment of directors or other management positions.

Account refers to a single account created to allow you to access our Service or parts of it.

The Website is Hello & Co, which may be found at

The Service refers to the website.

Country refers to: New Brunswick, Canada.

Device means any device that can access the Service, such as a computer, cell phone or digital tablet.

Goods means items offered for sale on the Service.

Orders mean your request to purchase goods from us.

Provider refers to any individual or legal entity that processes data on behalf of the Company. It refers to other organizations or people employed by the Company to carry out tasks relating to the Service, deliver the Service on the Company's behalf, or help the Company analyze how the Service is being used.

Third-party Social Media Service means any website or social network website through which a user may log in or create an Account to use the Service.

Personal Data is any information about an identified or identifiable individual.

Cookies are small files that are placed on your computer, mobile device or other device by a website, containing details of your browsing history on that Website among its many uses.

Usage Data refers to automatically collected data, either generated by the use of the Service or from the Service infrastructure itself (e.g., the duration of a page visit).

Collection and Use of Your Personal Data

Types of Data Collected

Personal Data

We may request certain personally identifying information about you when you use our Service that can be used to get in touch with or identify you. Among other things, personally identifiable information might be:

  • Email Address
  • First and last name
  • Phone number
  • State, province, postal code, city, and address

Usage Data

Utilizing the Service results in the automated collection of Usage Data.

Usage Data may contain details like the Internet protocol address (IP address) of your device, the type and version of your browser, the pages of our Service that you visit, when and how long you spend on those pages, a special device identifier, and other diagnostic data.

We may automatically gather certain information when you access the Service by or through a Mobile Device, including, but not limited to, the type of Mobile Device you are using, its unique identifier, its IP address, your operating system, the kind of mobile Internet browser you use, unique Device identifiers, and other diagnostic data.

When you access our service directly or via a mobile device, we may additionally gather the information that your browser transmits to us.

Tracking Technologies and Cookies

Cookie Policy/ Cookie Acceptance Notice

We track activities on our Service and store data using cookies and other tracking technologies. Beacons and scripts are the tracking technologies used to gather information, track it, and analyze it to better our service.

You may instruct your browser to inform you when a cookie is being sent or to reject all Cookies. However, you might not be able to enjoy all of our Services if you refuse to accept Cookies.

Cookies come in two varieties: persistent and session. When you log out, persistent cookies are still on your computer or mobile device, but session cookies are erased as soon as your web browser is closed.

For the reasons listed below, we make use of both session and persistent cookies:

Necessary/Essential Cookies

Type: Session cookies administered by Hello & Co inc.

The services offered through the website and your ability to utilize some of its features depend on these cookies, thus they are necessary. They aid in user authentication and guard against unauthorized usage of user accounts. The Services you have requested cannot be offered without these Cookies, and we only use these Cookies to deliver those Services to you.

Type: Persistent cookies administered by Hello & Co.

Purpose: Cookies identify whether users have accepted the use of Cookies on the Website.

Functionality Cookies

Type: Persistent cookies administered by Hello & Co

Purpose: These cookies enable us to keep track of the choices you make when using the website, including remembering your login details or your preferred language. These Cookies are used to provide you with a more customized experience and save you from having to enter your settings again each time you visit the Website.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To deliver and maintain our service, including keeping an eye on how it is being used.
  • To manage your Account: To manage your registration as a user of the Service. The Personal Data you provide may give you access to various features of the Service that are available to you as a registered user.
  • To perform a contract, we mean developing, adhering to, and carrying out any agreement you have with us through the Service for the acquisition of goods, services, or other items.
  • To contact you: via email, phone call, text message, or other comparable forms of electronic communication, such as push notifications from a mobile application, regarding updates or informational communications relating to the features, goods, or services that you have contracted for, including security updates, when necessary or practical for their implementation.
  • Unless you have chosen to opt out of receiving such information, we may also send you news, special deals, and general details about additional products, services, and events we provide that are comparable to those you have previously purchased or requested.
  • To help with and handle your requests for our services.

We may share your personal information in the following situations:

  • With service providers: In order to contact you, process payments, and monitor and analyze how our Service is used, we may share your personal information with service providers.
  • In conjunction with or during talks of any merger, sale of corporate assets, financing, or purchase of all or a portion of our business by another firm, we may disclose or transfer your personal information.
  • With Affiliates: We could share your information to our associates, in which case we will demand that they abide by this privacy statement. Affiliates include any subsidiary, joint venture partner, or another company that we control or that has a shared control structure with us. They also include our Parent Company.
  • With business partners: In order to provide you with certain products, services, or promotions, we may share your information with our business partners.
  • With other users: When you share personal information or otherwise interact in public spaces with other users, that information can be seen by all users and can be publicly broadcast to the outside world. If you interact with other users or register via a third-party Social Media Service, your contacts on this third-party Social Media Service may see your name, profile, photos, and description of your activity. Also, other users will be able to see descriptions of your activity, communicate with you and view your profile.

Retention of Your Personal Data

Your Personal Data will only be kept by the Company for as long as it takes to accomplish the goals outlined in this Privacy Policy.

We will keep and use your personal information as needed to meet our legal duties (for instance, if we have to keep it to follow the law), settle disputes, and uphold our agreements and policies.

The Company will also keep Usage Data for internal analytical needs. Usage Data is typically kept for a shorter amount of time unless it is required by law to be kept for longer periods of time, in which case it may be used to improve the security or operation of our Service.

Transfer of Your Personal Data

The Company's operations offices and any other locations where the parties participating in the processing are based on processing your information, including Personal Data. It follows that such data may be moved to and kept on computers situated outside your state, province, nation, or another governmental jurisdiction where data protection regulations may vary from those of your jurisdiction.

Your permission to that transfer is shown by your acceptance of this Privacy Policy and submitting the requested information.

No transfer of your Personal Data to a company or a country will happen unless adequate controls are in place, including the security of your Data and other personal information. The Company will take all necessary and reasonable steps to ensure that your Data is treated securely and in accordance with this Privacy Policy.

Disclosure of Your Personal Data

Commercial transactions

Your Personal Data could be transferred if there is a merger, acquisition, or sale of assets by the Company. We will inform you before your Personal Data is moved and is subject to a different privacy policy.

Law Enforcement

If obliged to do so by law or in response to legitimate demands from governmental authorities, the Company may occasionally be required to reveal your personal information (for example, a court or a government agency).

Other Legal Requirements

The Company may disclose your Personal Data in the good faith belief that such action is necessary to:

  • Abide by a legal responsibility to safeguard and defend the Company's rights or property.
  • Prevent or look into any potential misconduct in relation to the Service.
  • To safeguard the public's or Service users' personal safety.
  • Shield you from disciplinary action.

Security of Your Personal Data

We care about protecting the security of your Personal Data but keep in mind that no form of electronic data storage or transmission over the Internet is 100% safe. Although we make an effort to secure your Personal Data with commercially reasonable measures, we cannot provide total assurance of its security.

Detailed Information on the Processing of Your Personal Data

Service providers are only permitted to use your Personal Data to carry out duties on our behalf and are forbidden from disclosing or using it for any other reason.


As part of the Service, we may provide paid goods and/or services. In this situation, we may employ Third Party Services to handle payments (e.g., payment processors).

We wouldn’t save or collect your credit card information. This data is given directly to our third-party payment processors, whose privacy rules regulate how they utilize your personal data.

These payment processors adhere to the PCI-DSS guidelines, which are overseen by the PCI Security Standards Council, a collaboration of companies including Visa, Mastercard, American Express, and Discover. The handling of payment information is made secure thanks to PCI-DSS requirements.


You can consult the PayPal Privacy Policy at:

Children's Privacy

Our service is not intended for underage users. Anyone under the age of 13 is not purposefully subjected to our collection of personally identifying information. Please get in touch with us if, as a parent or legal guardian, you are aware that your kid has given us Personal Data.

We shall take steps to remove the data from our servers if we become aware that we have obtained Personal Data from a child under the age of 13 without first confirming parental permission.

We may ask for your parent's permission before collecting and using your information if we must depend on consent as our legal basis for processing it and your country requires it.

Your California Privacy Rights (California Shine the Light Act)

In accordance with California Civil Code Section 1798 (the "California Shine the Light Act"), residents of California who have a standing business connection with us are entitled to inquire once a year about the disclosure of their Personal Data to third parties for direct marketing purposes.

If you live in California and would want to make a request for further information under the Shine the Light Act, please get in touch with us at the following address:

506 737-6002
[email protected]

California Privacy

Rights of minor users (California Business and Professions Code Section 22581)

Under the terms of Section 22581 of the California Business and Professions Code, California citizens under the age of 18 who have registered as users of online services, websites, or applications are entitled to request and receive the removal of any publicly posted content or information.

If you live in California and would like this Data deleted, please get in touch with us using the details below and mention the email address connected to your account:

506 737-6002
[email protected]

Please be aware that your request does not ensure the full or partial removal of content or information that has been placed online, and that in some cases, the law may not allow for or require removal.

Links to Other Websites

Our Service may contain links to other websites that are not run by us. If you click on the link of a third party, you will be redirected to their website. We admonish you to carefully read the privacy statement on each website you visit.

The content, privacy practices, or other policies of any Third-Party Sites or Services are beyond our control, and we take no responsibility for them.

Changes to this Privacy Policy

Our Privacy Policy may occasionally be updated. We shall inform you of any modifications by posting the updated Privacy Policy on this page.

Prior to the change taking effect, we'll notify you through email and/or a clear notice on our Service, and we'll also modify the “Last Updated” date at the top of this Privacy Policy.

We encourage you to regularly check this privacy statement for updates. Any modifications to this privacy statement take effect when they are published on this page.

Contact us

You can contact us if you have any queries regarding our Privacy Policy:

506 737-6002
[email protected]

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